6- What is expected from me as a traveler?
As you are delivering a package, you should make sure that you are not taking any illegal or prohibited items and that the package arrives in same condition as you received it. Also check that you have enough space in your suitcase and pay attention not to collect extra-weight charges. Finally be punctual and enjoy your experience with the sender. Earn that high rating!
7- How do I find packages for my trip?
When you post a trip, you will start appearing along with other travelers to delivery requests. The sender will get a list of all travelers heading to their delivery location and will pick one to deliver the package. Travelers are ranked by rating so make sure to always do your best and enjoy the experience!
8- How do I make money from Shipili?
Depending on the trip length, the size and weight range of the package, Shipili will match you with a sender who will be charged a fixed fee for the delivery. You receive 80% of the fee and the other 20% are used to pay for processing, insurance fees and Shipili’s commission. Make sure to keep your rating high to get picked for the job!
9- Can I trust senders?
10- How and when do I get paid?
11- How do I know that what I am delivering is safe to carry?
12- What if the package is different than what the sender posted?
14- Can I Cancel my trip?
15- Can I edit my trip?
16- Can I ask for more money?
17- Can I post more than one trip?
18- How can I make even more money than the standard delivery?
19- What if the sender no longer wants to send a package after I’ve accepted the offer?
20- What do I do if the sender is not responsive?
21- What if a sender cancels a delivery when a traveler is on his way?
22- What If I have difficulties reaching the destination?
23- What if I am charged with extra fees along the way due to the package?
13- Can I refuse to take a package after seeing it?
24- What if airport personnel asked if I am carrying a package that doesn’t belong to me?
